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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Taylor

Emily Taylor

June 29, 2026

5  out of  5
rating by Emily Taylor
"The team at this Statefarm branch are very helpful. I had to call and add a new vehicle to my policy and Aja was very helpful in getting the process done."
We responded:
"Hi Emily, thank you for sharing how helpful Aja and our agency team has been for your insurance needs! We appreciate your business. Enjoy your day! Charles "
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Steven Pickett

June 27, 2026

5  out of  5
rating by Steven Pickett
"Great experience… Victoria was very very helpful"
We responded:
"Hi Mr Pickett, we appreciate the positive feedback on your great experience while working with Victoria! All the best, Charles
"
Profile photo of Mr. Pitts

Mr. Pitts

June 27, 2026

5  out of  5
rating by Mr. Pitts
"Super Great consumer service from Aja!! Very informative and Awesome prices! Thank you very much."
We responded:
"Hi Mr. Pitts, welcome to our insurance agency family! Thank you for sharing how awesome it was to work with Aja! I will definitely pass along your compliments! All the best, Charles "
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Jennifer Malinowski

June 27, 2026

5  out of  5
rating by Jennifer Malinowski
"Thank you Diana and Aja! You were great to work with helping me change my address and getting my policy updated and saving me money! Keep up the great work!"
We responded:
"Hi Mrs. Malinowski, thank you for being a longtime customer of our insurance agency! We appreciate your business and support over the years! Your great feedback for Diana and Aja is appreciated. It means a lot! Charles "
Profile photo of Leon Walton

Leon Walton

June 26, 2026

5  out of  5
rating by Leon Walton
"Victoria assisted was Great"
We responded:
"Hi Mr. Walton, we appreciate your business and support of our insurance agency. We appreciate
your positive feedback on how great it was to work with Renia. Happy New Year! Best Charles
"
Profile photo of Michael Smith

Michael Smith

June 23, 2026

5  out of  5
rating by Michael Smith
"I delt with Diana, and I must say that’s how customers are supposed to be treated, she was knowledgeable, helpful and Very polite and courteous"
We responded:
"Hi Mr Smith, we appreciate your business and the wonderful feedback on Diana’s great service! All the best, Charles"
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Barbara Bracy

June 23, 2026

5  out of  5
rating by Barbara Bracy
"Wonderful experience, great information, very informative am very professional.
Thank you Fatima Thanks"
We responded:
"Hi Ms Bracy. Thank you for being a long term customer of our insurance agency! We appreciate the 5 Star review. Have a great weekend! Thanks Charles"
Profile photo of Elizabeth M.

Elizabeth M.

June 23, 2026

5  out of  5
rating by Elizabeth M.
"Diana was very professional and patient. I have been with Charles as a customer for over 25 years. He always delivers. Honest and up front. I get what I need with a phone call but enjoy going in to the office to visit."
We responded:
"Hi Ms. Miles, thank you for being a long-time customer of our insurance agency! We appreciate your business and the great feedback for Diana! All the best, Charles "
Profile photo of Victor Webb

Victor Webb

June 22, 2026

5  out of  5
rating by Victor Webb
"Victoria assisted me with my auto insurance"
We responded:
"Hi Mr. Webb, we appreciate your business! I will gladly pass along your compliments to Victoria. Enjoy your day. Charles "
Profile photo of Julez_00

Julez_00

June 22, 2026

5  out of  5
rating by Julez_00
"RENIA was the best she provided me with the greatest service very efficient as well!"
We responded:
"Hi Julez, welcome to our insurance agency family! We appreciate your business and wonderful feedback on Renia’s great service! Enjoy your day. Charles "
Profile photo of Roesander Lane

Roesander Lane

June 20, 2026

5  out of  5
rating by Roesander Lane
"Victoria was amazing. She could sell me a boat with a hole in it. Her pleasant tone and demeanor throughout the sell was positive and uplifting."
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Samuel Brown

June 19, 2026

5  out of  5
rating by Samuel Brown
"Went above and beyond."
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Vernita Knox

June 12, 2026

5  out of  5
rating by Vernita Knox
"I've been with them for 2 years with car and home insurance and it's been great RENAE ALWAYS CHECK AND MAKE SURE EVERYTHINGS OKAY.I LOVE MY REPRESENTATIVE (RENAE) SHE'S GREAT"
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Sherry Triplett

June 5, 2026

5  out of  5
rating by Sherry Triplett
"Very very professional very helpful very kind. Awesome job."
Profile photo of Antonio Pittman

Antonio Pittman

June 5, 2026

5  out of  5
rating by Antonio Pittman
"Victoria was helpful with premium for all of my vehicles. She was very professional, notable, communicate well and respectful. I highly recommend everyone going to her for assistance. Thank you. I appreciate it"
We responded:
"Hi Antonio. We are grateful for your five star review and compliments. We appreciate your business. Have a great rest of your day. Charles"
Profile photo of James Roberts

James Roberts

June 3, 2026

5  out of  5
rating by James Roberts
"I had a great experience working with Renia Hudson at the Charles Cathey Jr State Farm office She not only saved me money but the location offers me a neighborhood business that makes it convenient"
We responded:
"Hi Mr Roberts, thank you for choosing our insurance agency! We appreciate your business and support! We agree that Renia is awesome, and thank you for your compliments. Have an awesome rest of your day. Charles"
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Emmett Boston

June 3, 2026

5  out of  5
rating by Emmett Boston
"My experience has been amazing with Victoria, helping me throughout my insurance issues, payments and everything. She’s amazing, polite, kind considerate, and get the job done!!"
We responded:
"Hi Emmett, it’s great to hear how amazing it was to work with Victoria. We appreciate the amazing feedback! Charles "
Profile photo of Mariyah Tolbert

Mariyah Tolbert

May 30, 2026

5  out of  5
rating by Mariyah Tolbert
"Aja was such a pleasure working with. She was able to get everything that I needed to get done. She was very patient with us. She was wonderful to work with and very opened minded about all circumstances. I would most definitely call her for anything that I needed regarding my insurance. AJA KEEP DOING YOUR THING. THANK YOU SOO MUCH VERY MUCH. ❤️"
We responded:
"Hi Mariyah, welcome to our insurance agency family! We appreciate your business and the outstanding feedback on Aja’s great service! Have a great rest of your day! Charles "
Profile photo of Josue Jimenez

Josue Jimenez

May 30, 2026

5  out of  5
rating by Josue Jimenez
"I’m so happy to have my insurance needs handled by State Farm Insurance at the Charles Cathey Jr. office. My insurance agent, Fatima, is awesome, professional, and extremely knowledgeable. She took the time to explain all of my coverages in detail, making sure I fully understood my policy options. She also helped me secure a very affordable rate.
The customer service I received was outstanding, and I truly appreciate the care and attention she provided throughout the process. I will definitely be referring my family and friends. Highly recommended!"
We responded:
"Hi Josue, thank you for being a loyal customer of our insurance agency! We really appreciate your wonderful feedback on Fatima’s great customer service. All the best, Charles "
Profile photo of Barbara Zahn

Barbara Zahn

May 29, 2026

5  out of  5
rating by Barbara Zahn
"Janaine helped me to purchase insurance from you today. She couldn't have been nicer or more helpful."
We responded:
"Hi Mrs Zahn, welcome to our insurance agency family! We appreciate your business and the wonderful compliments on Janaine’s customer service! All the best! Charles "
Profile photo of Vanessa Aguilera

Vanessa Aguilera

May 29, 2026

5  out of  5
rating by Vanessa Aguilera
"Spoke with Fatima and was very helpful and patient."
We responded:
"Hi Vanessa, thank you for your great feedback after speaking with Fatima. We appreciate your business. Have a great weekend! Charles "
Profile photo of Betty Kimbrough-Sellers

Betty Kimbrough-Sellers

May 29, 2026

5  out of  5
rating by Betty Kimbrough-Sellers
"Victoria"
We responded:
"Hi Mrs. Kimbrough-Sellers, we appreciate your business as a longtime customer of our insurance agency! We appreciate the great review for Victoria! Charles "
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Karla Munoz

May 29, 2026

5  out of  5
rating by Karla Munoz
"I went in the other day looking for good rates and I got that plus great customer service! Fatima was extremely helpful and patient. She made it easy to ask questions. Great workplace!"
We responded:
"Hi Karla, thank you for coming in this week to discuss your insurance needs. Thank you for sharing how great it was to work with Fatima! Charles "
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jose lara

May 29, 2026

4  out of  5
rating by jose lara
"Fatima was very helpful"
We responded:
"Hi Mr. Lara, we appreciate your business! We appreciate the feedback for Fatima! All the best, Charles "
Profile photo of Patricia Martin

Patricia Martin

May 28, 2026

5  out of  5
rating by Patricia Martin
"Victoria assisted with autopay on my rental insurance"
We responded:
"Hi Ms. Martin, thank you for the great feedback for Victoria. Have a great rest of your day! Charles "