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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Belafort Ndeh

March 27, 2026

5  out of  5
rating by Belafort Ndeh
"Victoria was a great help. She answered all my questions and was very patient with me."
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Jones Group

March 27, 2026

5  out of  5
rating by Jones Group
"Great service"
We responded:
"Hi Mr. Jones, we appreciate your business and wonderful feedback on Renia’s great service. Welcome to our insurance agency family! Best, Charles "
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Jose Medina

March 27, 2026

5  out of  5
rating by Jose Medina
"Fatima was a great with explaining stuff to me and telling was best I really appreciate for all the help"
We responded:
"Hi Mr Medina, we appreciate your wonderful compliments on Fatima’s great customer service! Thank you for sharing this! All the best, Charles"
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Gregory Murphy

March 26, 2026

5  out of  5
rating by Gregory Murphy
"She was very professional, and kind. Must appreciate."
We responded:
"Hi Mr. Murphy, thank you for sharing how professional and kind Aja was yesterday! I’ll be sure to pass along your awesome feedback. All the best, Charles "
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Keisha Winfield

March 26, 2026

5  out of  5
rating by Keisha Winfield
"Charles Cathey State Farm provides excellent customer service. Victoria & Cynthia are amazing and went over and beyond to assist me. They took the time to walk me through my policy & committed to calling me the next day to answer my questions that she needed to get the answers to. Victoria is very helpful & knowledgeable. I truly recommend this State Farm as they work with you to satisfy your every need. Thank you"
We responded:
"Hi Keisha, we appreciate your business and trust in our insurance agency. Thank you for the wonderful review and compliments about Renia’s service. Have a wonderful weekend. Charles"
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Marisa Harvey

March 25, 2026

5  out of  5
rating by Marisa Harvey
"Fatima is a wonderful person who gave me awesome service and was very helpful getting our life insurances in order"
We responded:
"Hi Marisa, thank you for trusting our Agency for all of your Insurance needs. We appreciate your review and we appreciate your business! Have a great day. Charles"
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Angela Harvey

March 25, 2026

5  out of  5
rating by Angela Harvey
"Fatima Gama always takes care of my insurance needs. Very happy with her customer service skills!!"
We responded:
"Hi Ms. Harvey, we appreciate your business and long term support of our insurance agency. Thank you for sharing your feedback on Fatima’s great customer service. Best regards Charles"
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Victor Quinones

March 24, 2026

5  out of  5
rating by Victor Quinones
"I had such an easy experience with Victoria Velasco with my car insurance and a quote on multiple life insurances that I will be getting soon . She was so detailed and answered all my questions. I will be recommending her ."
We responded:
"Hi Victor, welcome to our insurance agency family! We appreciate you sharing how great it was to work with Victoria on all of your insurance needs. Thank you! Charles "
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Paul Green

March 23, 2026

5  out of  5
rating by Paul Green
"Grateful for the follow through and follow up on changes that happen with other companies. I can definitely sleep well at night knowing that it was a job well done."
We responded:
"Hi Mr. Green, thank you for the great review. I will pass along your compliments to Aja! We appreciate your business and support over the years. All the best, Charles "
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Tania Taverne

March 23, 2026

5  out of  5
rating by Tania Taverne
"Extremely efficient and helpful"
We responded:
"Hi Tania, we appreciate your business and positive feedback! I will pass along your compliments to Renia. All the best, Charles "
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Lillie Jackson

March 23, 2026

5  out of  5
rating by Lillie Jackson
"I enjoyed talking to Renia she was so helpful. I have Car and renters insurance with them."
We responded:
"Hi Ms. Jackson, thank you for your business and support. I will pass along your compliments to Renia. We appreciate it. Best, Charles "
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Takara Larry

March 20, 2026

5  out of  5
rating by Takara Larry
"Diana is very professional and helpful. She answered all of my questions and concerns. I love the agents at the Charles Cathey Jr. State Farm location near 87th and East End! Highly recommended!"
We responded:
"Hi Takara, thank you for sharing how helpful and professional Diana was recently! We appreciate the compliment and support of our insurance agency and team! Best, Charles"
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Denita King

March 20, 2026

5  out of  5
rating by Denita King
"Hi, my agent at State farm name is Jazlyn, she has been my State farm agent for years. She keeps me informed of my Car Insurance and my Life Insurance I have with State farm. She is very informative and professional. Thank you Jazlyn and State farm ☺️"
We responded:
"Hi Ms. King, Happy Friday and thank you for the compliments on Jazlyn’s great customer service! We appreciate you and thank you for supporting our insurance agency as a long term customer! Have a great week! All the best Charles"
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Kimberly McCowan

March 16, 2026

5  out of  5
rating by Kimberly McCowan
"I had the pleasure of speaking with Renia today to discuss my current policies. I had plenty of questions and was given valuable information that prompted me to add additional policies. She was very knowledgeable, polite and patient. Thanks so much for your help and the time you spent discussing my needs."
We responded:
"Hi Mrs. McCowan, thank you for sharing how helpful and patient Renia was during your Insurance policy review. We appreciate your great feedback! All the best, Charles "
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PROJECT ROAD WARRIOR

March 16, 2026

5  out of  5
rating by PROJECT ROAD WARRIOR
"RENIA was EXCELLENT!!!! Customer service GOLD MEDAL. Understanding her business GOLD MEDAL. Friendly GOLD MEDAL. She was GOLD MEDAL from the first time I spoke to her all the way through to me getting my policy. Rental is A GOLD MEDAL."
We responded:
"Hi Mr. Morris, thank you for sharing how excellent it was working with Renia! We will give Renia her Gold Medal today! All the best! Charles"
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Charles Robinson

March 16, 2026

5  out of  5
rating by Charles Robinson
"Ms. Diana, was very courteous and professional, in assisting me with my concerns. Her positive attitude should be the standard in every customer service industry."
We responded:
"Hi Mr. Robinson, thank you for sharing how courteous and professional Diana was yesterday! We appreciate your generous feedback! Enjoy your day. Charles "
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Ed Gray

March 13, 2026

5  out of  5
rating by Ed Gray
"Aja was very helpful in correcting my issues thank you"
We responded:
"Hi Mr. Gray, thank you for your business and support as one of our longtime loyal customers! I will definitely share your great feedback with Aja. Best regards, Charles"
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Mary Wolfe

March 13, 2026

5  out of  5
rating by Mary Wolfe
"I really appreciate the way Diane professionally took care of my issue today , she was very patient with me that is a quality that customers love. She is a keeper 😄❤️"
We responded:
"Hi Mrs. Wolfe, we appreciate your business as a long- term customer! Thank you for sharing how professional Aja was. Have a great rest of your day. All the best. Charles "
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William Grier

March 12, 2026

5  out of  5
rating by William Grier
"I'd like to thank-you Victoria for your help and assistance great job and thank-you again"
We responded:
"Hi Mr. Grier, thank you for sharing how great Victoria’s was while assisting with your insurance! We appreciate your business. Best regards, Charles "
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Elvis Hinton

March 7, 2026

4  out of  5
rating by Elvis Hinton
"Aja was a great help very resourceful and knowledgeable to questions that I needed answered. Greatly appreciated"
We responded:
"Hi Mr. Hinton, we appreciate your business. Thank you for sharing how resourceful and knowledgeable Aja was. All the best, Charles"
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Anna Martinez

March 6, 2026

5  out of  5
rating by Anna Martinez
"I was looking for a good rate on life and car insurance and I was recommended by a few people to agent Victoria Velasco . When I tell you I had the most EASY AND AMAZING experience I really did . She was so fast with her replies , professional and explained everything to me in great detail . I got car insurance and I will be adding another car and life insurance with her . I am more than satisfied with my experience. Thank you so much Victoria !! I feel so much relief and satisfaction with my rates !! Better than I’ve been got at any other insurance company !!"
We responded:
"Hi Anna, welcome to our insurance agency family! I appreciate your wonderful compliments on how easy and amazing it was to work with Victoria. All the best, Charles "
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Onethiatucker@gmail.com lady211

March 6, 2026

5  out of  5
rating by Onethiatucker@gmail.com lady211
"Thank you to Ms Fatima for her helping me get auto insurance 2day in via as I asked for Ms.Renee & Ms.Fatima stepped right up yo help me on today to ensure me no worries as she helped ,So,I'm so Excited to have the Professional attention & her knowledge ability to help.me as she helped Because Ms Renee wasn't available due to circumstances, Job well.done,&;Thanks to Ms.Renne & Ms.Fatima on me join the Stste Farm Family, Thank you all"
We responded:
"Hi Ms. Tucker, thank you for your wonderful feedback on Fatima and Renia’s professionalism, personal attention, and knowledge. We appreciate your business and welcome to our insurance agency family! All the best, Charles "
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C Jose Lopez

March 5, 2026

5  out of  5
rating by C Jose Lopez
"Great customer service from Cynthia! Thank you State Farm 👍🏻"
We responded:
"Hi C Jose, we appreciate your business and support. We will pass along your positive feedback to Cynthia! Best, Charles "
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Ted Whittier

March 3, 2026

5  out of  5
rating by Ted Whittier
"Victoria was nice and efficient."
We responded:
"Hi Mr Whittier, thank you for being a long term customer! We appreciate your business and the great feedback on how great it was to work with Victoria. All the best, Charles "
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Hugo Romo

March 2, 2026

5  out of  5
rating by Hugo Romo
"Great customer service as always. We stopped by the office today and Fatima was really helpful. Rates are still high, but the help was there!"
We responded:
"Hi Mr. Romo, thank you for sharing your positive feedback while working with Fatima! All the best. Charles"