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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maricela Aranda

May 12, 2026

5  out of  5
rating by Maricela Aranda
"Cynthia is absolutely amazing! She is so kind, patient, and truly cares about her clients. She took the time to explain everything clearly and made the whole process stress-free and easy to understand. You can tell she genuinely wants the best for people and goes above and beyond to help. It’s rare to find an agent who is both professional and compassionate. I highly recommend Cynthia to anyone looking for a trustworthy and caring insurance agent"
We responded:
"Hi Maricela, we truly appreciate your detailed and positive feedback on how patient and caring Cynthia was while assisting with your insurance needs. Your support of our team and insurance agency means the world to us! All the best, Charles "
Profile photo of Maricela Aranda

Maricela Aranda

May 12, 2026

5  out of  5
rating by Maricela Aranda
"Cynthia is absolutely amazing! She is so kind, patient, and truly cares about her clients. She took the time to explain everything clearly and made the whole process stress-free and easy to understand. You can tell she genuinely wants the best for people and goes above and beyond to help. It’s rare to find an agent who is both professional and compassionate. I highly recommend Cynthia to anyone looking for a trustworthy and caring insurance agent."
We responded:
"Hi Maricela, we appreciate your business and support of our insurance agency. I'll definitely let Janaine know how much you appreciated her exceptional customer service! Sincerely Charles "
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Angelo Davies

May 11, 2026

5  out of  5
rating by Angelo Davies
"Experience was so good, Victoria had me leave Progressive and switch to State Farm."
We responded:
"Hi Angelo, welcome to our insurance agency family! We appreciate your business and we’re thankful you shared how great it was to work with Victoria! Charles "
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Jackie Ja

May 11, 2026

5  out of  5
rating by Jackie Ja
"Diana was very helpful impatient through the transfer of my policy from another agent. She listened and did the research to address all of my concerns in one phone call. I appreciate her efforts and I’m happy to have her as my new agent."
We responded:
"Hi Jackie, thank you for sharing how helpful and patient Diana was while assisting with your insurance needs! All the best, Charles "
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Adrienne Caver

May 8, 2026

5  out of  5
rating by Adrienne Caver
"I had a very friendly and professional visit with Fatima. She's the reason why I keep coming back"
We responded:
"Hi Ms. Caver. We appreciate your business and great feedback on Fatima’s professionalism! Best, Charles"
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Tia Smith

May 8, 2026

5  out of  5
rating by Tia Smith
"Victoria was very professional and thee ultimate Ms. Get It Done!!!! I respect her hustle and focus on getting the job done. I was trying to get her new customers by word of mouth😂😂😂 Great job overall though.🥳"
We responded:
"Hi Tia thank you for sharing how professional Victoria was while assisting with your insurance! We appreciate your business. All the best, Charles "
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BIG BURK*

May 7, 2026

5  out of  5
rating by BIG BURK*
"Aja from the State Farm office was extremely helpful in answering my questions and updating the banking information."
We responded:
"Hi GB, thank you for sharing how helpful Renia was regarding your life insurance needs. Helping our customers with life insurance is the most important thing we do to protect our customers families. We appreciate your business. Have an awesome weekend! Charles"
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Daron Jarrett

May 5, 2026

5  out of  5
rating by Daron Jarrett
"The readiness and one goal to help is extremely appreciated. Aja did a wonderful job providing information and guiding me through the process. Thank you!"
We responded:
"Hi Daron, welcome to our insurance agency! We appreciate your business and great feedback on Aja! All the best, Charles "
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Rose Avalos

May 4, 2026

5  out of  5
rating by Rose Avalos
"Thank you for sharing your experience. It was very informative!"
We responded:
"Hi Ms. Avalos, thank you for your generous review! We appreciate your business. Best regards, Charles "
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Sara Espahbodi

May 1, 2026

5  out of  5
rating by Sara Espahbodi
"Renia and everyone I spoke with at the Charles Cathey agency was amazing! I was closing on a house within 24 hours and the created a reasonable quote and helped me through all the steps! In fact, they’re still answering my questions and being their helpful selves. If you’re looking for kind, honest, and reasonable for your insurance needs—look no further!"
We responded:
"Hi Sara, thank you for the wonderful review for Renia and our insurance agency! We appreciate your business and support! Congratulations on your new home purchase. All the best, Charles "
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Behind Walls Beyond Silence

April 30, 2026

5  out of  5
rating by Behind Walls Beyond Silence
"He was very informative as a guest speaker in the NHS Seminar that I attended. I appreciate you Charles!"
We responded:
"Thank you for the generous review! My passion is to teach and educate on the importance of homeowners insurance during the home buying process! All the best, Charles "
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Dejon Fisher

April 27, 2026

5  out of  5
rating by Dejon Fisher
"“Aja” did a wonderful service with helping me!"
We responded:
"Hi Dejon, welcome to our insurance agency! We appreciate the great feedback on Aja’s wonderful service! Best, Charles "
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omar scott

April 27, 2026

5  out of  5
rating by omar scott
"Miss Reina Hudson was very professional and she on top of things. I appreciate her for that and I’m glad that I dealt with her."
We responded:
"Hi Omar, we appreciate your business as a new customer of our insurance agency. Thank you for sharing how professional Renia was! All the best, Charles "
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JOSELE MENDOZA

April 23, 2026

5  out of  5
rating by JOSELE MENDOZA
"Victoria"
We responded:
"Hi Josele, thank you for the great feedback for Victoria. We appreciate your business. Best, Charles "
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Eric Valentine

April 21, 2026

5  out of  5
rating by Eric Valentine
"Renia was extremely helpful in setting me up both, home and auto. With a switch from another major insurance company, I was able to save over $3,100 annually. Renia made the transition easy and simple, going into great detail about the coverages and options that were offered. Would highly recommend!!!!!"
We responded:
"Hi Eric, welcome to our insurance agency family! I appreciate you sharing how extremely helpful Renia was during the application process. We appreciate your business! All the best, Charles "
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Jasmine Neal

April 21, 2026

5  out of  5
rating by Jasmine Neal
"Victoria assisted with drive safe and save to keep my discount!"
We responded:
"Hi Jasmine, thank you for sharing your great experience while working with Janaine. Have an amazing rest of your week! Charles "
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Sharon Smiley

April 21, 2026

5  out of  5
rating by Sharon Smiley
"Victoria was very nice and helpful with my situation. Victoria emailed me what I needed before we even finished the conversation. Thank you Victoria for you being you!"
We responded:
"Hi Ms. Smiley, thank you for sharing how nice and helpful Victoria was today! We appreciate your business! All the best, Charles "
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Arthur Mayberry

April 17, 2026

5  out of  5
rating by Arthur Mayberry
"Aja was wonderful helping me with resetting my state farm app"
We responded:
"Hi Arthur, thanks for sharing how great Renia was while quoting your insurance needs. Enjoy your weekend, Charles "
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Cooky EberhardtDiva

April 14, 2026

5  out of  5
rating by Cooky EberhardtDiva
"I purchased some auto insurance today from State Farm. Renia was the person that assisted me. She was very knowledgeable and helpful in getting me a very good price for the coverage that I wanted and needed. I also have life insurance with the same company. I appreciate all the help I get from the staff and I will recommend them all the time. Grateful,"
We responded:
"Hi Ms. Eberhardt, thank you for sharing how knowledgeable and helpful Renia was. Have a great evening! Charles"
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Peace B. Still

April 14, 2026

5  out of  5
rating by Peace B. Still
"Renia was very professional and helpful."
We responded:
"Hi Dr. Penn, welcome to our insurance agency family! We appreciate the wonderful feedback regarding Renia’s professionalism. All the best, Charles "
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Thomasina Tate

April 14, 2026

5  out of  5
rating by Thomasina Tate
"Victoria was very helpful"
We responded:
"Hi Ms. Tate it was great to see you yesterday. I will pass along your compliments to Victoria. Have a wonderful evening! Charles"
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Lionel Keys

April 13, 2026

5  out of  5
rating by Lionel Keys
"I had a 11am appointment with Miss Aja Whiteside today and we had a great meeting ( we ran into a tech problem but with patients she and understanding Miss whiteside handeled it two thumbs up 👍🏾 👍🏾"
We responded:
"Hi Lionel, we appreciate your business as one of our longtime customers! Thank you for sharing how great it was to work with Aja! Have a great rest of your day,. Best, Charles "
Profile photo of Cary Grant

Cary Grant

April 13, 2026

5  out of  5
rating by Cary Grant
"Awesome experience every time I call. Today Victoria assisted me with my premium payment as well as information I was seeking, in order to upgrade my coverage. She was very friendly and professional, completely answering all of my questions. I wouldn't go anywhere else for coverage."
We responded:
"Hi Mr Grant, we appreciate your business and support. Thank you for the positive review! All the best, Charles "
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PattiCakes Miller

April 10, 2026

5  out of  5
rating by PattiCakes Miller
"Fatima provided such genuine customer service care in handling my insurance issues."
We responded:
"Hi Pat, thank you for putting your trust in our team and insurance agency. Thanks for sharing how genuine and caring Fatima was in helping with your insurance! All the best my friend, Charles"
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michelle

April 10, 2026

5  out of  5
rating by michelle
"Best price insurance. The staff are courteous and helpful."
We responded:
"Hi Michelle, welcome to our insurance agency family! Thank you for the great review and feedback for Renia! We appreciate your business. Best regards, Charles "