Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sandra

sandra

September 27, 2025

5  out of  5
rating by sandra
"I had an excellent experience with Ms. Cynthia D, she was very nice & answered all my questions. I appreciated her patience with me!"
We responded:
"Hi Sandra, thank you for sharing how great it was to work with Cynthia. We appreciate your business and support of our insurance agency! Best Charles "
Profile photo of Martha Washington

Martha Washington

September 24, 2025

5  out of  5
rating by Martha Washington
"I like the franchise. Moving forward in reviewing my profile for a cheaper rate."
We responded:
"Hi Ms. Washington, we appreciate your business and thank you for sharing your positive experience. Have an amazing rest of your week! All the best, Charles"
Profile photo of Martha Washington

Martha Washington

September 24, 2025

5  out of  5
rating by Martha Washington
"Had an interview with Mr.Charles Cathey at State Farm regarding my portfolio. He was very professional. He answered my concerns and offered pertinent information to adhere moving forward with lifespan decisions. Thank You Mr. Cathey I would definitely present your location & company for Auto and Life Insurance to friends and family."
We responded:
"Hi Ms. Washington, thank for scheduling an insurance review meeting. It’s important to our insurance agency to meet with our valued customers to review and update your policies better something happens! All the best, Charles "
Profile photo of Linda Williams

Linda Williams

September 23, 2025

5  out of  5
rating by Linda Williams
"FATIMA, the Customer Service Rep @Charles Cathey Jr. State Farm has consistently provided the best in all areas of customer service, requested information and accuracy while giving service with a smile. One of the BEST in quality service available!!!"
We responded:
"Hi Ms Williams, thank you for sharing how helpful and awesome it was while working with Fatima. She is a valued member of our team and I will definitely pass along the wonderful compliments. All the best, Charles "
Profile photo of Ms Marsha

Ms Marsha

September 19, 2025

5  out of  5
rating by Ms Marsha
"I’m so thankful for Renia’s patience and understanding, in addition to outstanding professionalism. 🤩🤩🤩🤩🤩"
We responded:
"Hi Marsha, thank you for the generous review and compliments on Renia’s great service. All the best, Charles "
Profile photo of Faith Chapman

Faith Chapman

September 17, 2025

5  out of  5
rating by Faith Chapman
"Renia Hudson was great with her service and was very helpful. Saved me a $100 switching from progressive and now I’m team State Farm"
We responded:
"Hi Faith, welcome to our insurance agency family! We appreciate your business and support. I will let Renia know how great her service was today! All the best, Charles "
Profile photo of Richard Edwards

Richard Edwards

September 11, 2025

5  out of  5
rating by Richard Edwards
"Renia was very professional , Patient and kind. I am totally satisfied with the Service of the Charles Cathy Insurance Agency"
We responded:
"Hi Mr Edwards, thank you for sharing how professional, patient, and kind Renia was serving your insurance needs. We appreciate your business and support! All the best, Charles"
Profile photo of Karla Wiggan

Karla Wiggan

September 10, 2025

5  out of  5
rating by Karla Wiggan
"Renia has great customer service and helped me with a new policy. She was patient, willing to listen, and answered any questions. I've been shopping around so I can appreciate that State Farm didn't inflate the quote with a bunch of "fluff" charges. 👍🏾"
We responded:
"Hi Karla, welcome to our insurance agency family! We appreciate your business and support. Renia is a valued member of our team and I will pass along your positive feedback! All the best! Charles"
Profile photo of ReyesBettas Reyes

ReyesBettas Reyes

September 8, 2025

5  out of  5
rating by ReyesBettas Reyes
"State Farm has very good customer service very helpful. Just added a new car to buy insurance with the help of an agent named Renia. Very helpful, sweet lady. I would recommend State Farm for anybody."
We responded:
"Hi Mrs. Reyes, thank you for sharing how great Renia’s customer service was today! I will definitely pass along awesome feedback! We appreciate your business and support of our insurance agency. All the best! Charles "
Profile photo of Greg Bell

Greg Bell

September 6, 2025

5  out of  5
rating by Greg Bell
"👍🏽 👍🏽 Renia has great customer service! Ask for her."
We responded:
"Thank you Greg for your kind words. We appreciate your business! Best regards!"
Profile photo of Clara Bridges

Clara Bridges

September 2, 2025

5  out of  5
rating by Clara Bridges
"I Clara Bridges was able to get my Rental Insurance this afternoon with State Farm, agent Charles Cathey Jr. I had experience with Ms. Renia Hudson. She was very professional, with great customer service. I was able to get a quote on the phone and appreciate her great service. I thank her and her kindness and service was given a five star ⭐️ rating."
We responded:
"Hi Mrs Bridges, wishing you a warm welcome to our insurance agency! We appreciate your business. All be best, Charles"
Profile photo of Malachy Byrne

Malachy Byrne

August 29, 2025

5  out of  5
rating by Malachy Byrne
"I had an excellent experience working with Renia at State Farm for my car insurance. She was professional, patient, and took the time to explain all of my coverage options in detail so I could make an informed decision. What stood out most was how approachable and responsive she was—answering my questions quickly and making sure I felt comfortable every step of the way."
We responded:
"Hi Mr. Byrne, thank you for sharing how great it was to work with Renia. Your compliments will definitely be shared with Renia! We appreciate your business. Best regards, Charles"
Profile photo of Billi Suttles

Billi Suttles

August 29, 2025

5  out of  5
rating by Billi Suttles
"I had such an amazing experience learning about insurance policies. I had a million a one questions and Renia was equipped to answer each and every one of them!"
We responded:
"Hi Mr. Shuttles, welcome to our insurance agency family. Renia is a valuable member of our team and thank you for your wonderful feedback! It means a lot! Have a wonderful weekend! Best Charles "
Profile photo of Lavera Ballentine

Lavera Ballentine

August 28, 2025

5  out of  5
rating by Lavera Ballentine
"My experience with state farm has been awesome 👌. My rep fatima has been amazing. The customer service that I received was very satisfying. All my questions were answered. Thanks you 😘"
We responded:
"Hi Ms. Ballentine, thank you for your business and support as a long-term customer of our insurance agency! I will definitely pass along your wonderful compliments to Fatima. Have a great holiday weekend! Best Charles"
Profile photo of Diane Barnes

Diane Barnes

August 21, 2025

5  out of  5
rating by Diane Barnes
"I called the office and spoke to Renia. She set up auto and renters insurance for me. She made the process quick and easy and I very much appreciated her patience and professionalism."
We responded:
"Hi Mrs Barnes, thank you for sharing how great it was to work with Renia! I will definitely pass along your compliments. We appreciate your business and support. All the best, Charles "
Profile photo of Wanda Parker

Wanda Parker

August 21, 2025

5  out of  5
rating by Wanda Parker
"Renia, is very professional, thorough and pleasant. She navigated through the details of my policy with ease. Any questions that I had was answered to the fullest compacity. Thank you!"
We responded:
"Hi Mrs. Parker, we appreciate your business and support of our insurance agency as a long term customer. Renia is a an awesome asset to out team and customers. I will definitely share your kind words with Renia! Best regards, Charles "
Profile photo of Mary Toles

Mary Toles

August 20, 2025

5  out of  5
rating by Mary Toles
"Ms. Renia was very detailed in reviewing my renewal policy."
We responded:
"Hi Mrs. Toles. We appreciate your business and wonderful feedback on how great it was to work with Renia. All the best, Charles "
Profile photo of frederick orr

frederick orr

August 13, 2025

5  out of  5
rating by frederick orr
"Charles Cathey Jr State Farm family has been very great for the last 15 years. They have helped me navigate through multiple car insurance policies and explaining them for older people like myself. I would like to thank Janaine personally. She has been great at helping me while car shopping for the past few weeks."
We responded:
"Hi Mr Orr, we appreciate your business and support as a long time customer of our insurance agency! Thank you for sharing how awesome it was to work with Janaine. Have an awesome rest of your week! All the best, Charles "
Profile photo of Nessa Wade

Nessa Wade

August 9, 2025

5  out of  5
rating by Nessa Wade
"Charles Cathey employee Ms. Renia was a great help very informative , patient and didn't take a long time to help with the service I need thank you Ms. Renia so much."
We responded:
"Hi Ms. Wade, we appreciate your business and support. Thanks for sharing how great and informative Renia was while taking care of your insurance. Have a great weekend! Charles "
Profile photo of Nancy Dumont

Nancy Dumont

August 5, 2025

5  out of  5
rating by Nancy Dumont
"Renia did an excellent job!"
We responded:
"Hi Mrs. Dumont, thank you so much for choosing our insurance agency today! We truly appreciate your trust and connection we’ve built over the years. Thank you for sharing how great it was working with Renia! All the best, Charles"
Profile photo of Daniel Torres

Daniel Torres

August 2, 2025

5  out of  5
rating by Daniel Torres
"Amazing people working here. Renia was super helpful and patient with me and helped me get coverage! I would definitely recommend working with her she was amazing!"
We responded:
"Hi Daniel, thanks you so much for trusting our insurance agency with your insurance needs! We truly appreciate your business and are delighted to hear how amazing it was working with Renia. Your positive feedback means a lot to us, and we will be sure to pass along your kind words to Renia. Wishing you an awesome rest of your day! All the best, Charles"
Profile photo of Shabbir Hassan

Shabbir Hassan

August 1, 2025

5  out of  5
rating by Shabbir Hassan
"Renia is very great agent give do lie for full coverage 2 car only $239 super low price call this agent and ask for Renis"
We responded:
"Hi Shabbir, thank you for your kind words. We’re thrilled to hear that Renia provided you with great service. I'll be sure to share your feedback with Renia. Welcome to our insurance agency family, we're glad to have you with us. Best regards Charles "
Profile photo of Claudia Greer

Claudia Greer

July 31, 2025

5  out of  5
rating by Claudia Greer
"Was assisted by Renia Hudson, who did an excellent job meeting my insurance needs"
We responded:
"Hi Ms Greer, thank you for sharing your great experience while working with Renia! We appreciate your business. Have an awesome rest of your day! Charles "
Profile photo of Kasey Shipp

Kasey Shipp

July 30, 2025

5  out of  5
rating by Kasey Shipp
"Renia was great. She worked exceptionally hard to earn my business. Her service was diligent and compassionate. 5 out of 5. Don't hesitate to reach out to their firm!"
We responded:
"Hi Kasey, welcome to our insurance agency family! We appreciate your business and support. Thank you for sharing how great it was to work with Renia! All the best, Charles "
Profile photo of Byanka Anaya-Quintas

Byanka Anaya-Quintas

July 28, 2025

5  out of  5
rating by Byanka Anaya-Quintas
"Best Agent Ever! I always have great communication with their team, especially Fatima, and they always make sure I'm prepared for anything life throws at me!"
We responded:
"Hi Byanka. Thank you for trusting our State Farm Insurance Agency to protect you family! We appreciate your business and support. Thanks for the wonderful five star review and compliments. We appreciate it. Thanks Charles"